Chicken Huggers logo

Refund Policy

Due to the size and nature of our kits, unfortunately we are unable to accept any returns or exchanges on our coops. However, if for any reason you are unsatisfied with your purchase due to missing, damaged, or defective parts upon arrival, please contact us within 30 days of delivery. We will make every effort to resolve the issue by replacing parts or offering a suitable solution to ensure your satisfaction.

For assistance, please contact us at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you have any problems with damage from shipping or missing pieces, please contact us right away and we will make it right!

Family of chickens on a roost

Join our feathered family!

Get 10% OFF your first order and be the first to know about new products and deals